SIP IP Phones - Details

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Features AudioCodes 420HD 

Additional Information  
   Initial Release 4.0 SU5 
Authentication yes 
Auto Answer yes 
Blind Transfer yes 
Call and Line Appearances  
   Call Appearances per line 8 
   Line Appearances 2 lines on phone - Only 1 line configurable in CIC  
Call Deflection  
   Forward All yes 
   Forward Busy yes 
   Forward No Answer yes 
Call Waiting yes 
Can be used with Interaction Client yes 
   Additional Codecs Opus 
   G.711alaw yes 
   G.711ulaw yes 
   G.722 yes 
   G.723.1 no 
   G.726 no 
   G.729AB yes 
   GSM no 
   Opus yes 
   RFC 3389 (VAD/CNG) yes 
Color LCD Screen no 
Conference yes 
Consult Transfer yes 
Delayed Media yes 
DHCP yes 
Dial Plan Capabilities  
   Dial Plan Routing yes 
   Dial Plan Termination Configurable(Default - #) 
Do Not Disturb button DND on phone, does not sync to CIC status 
   Inband yes 
   RFC 2833 no 
Expansion Module(s) / Sidecar(s) no 
Headset Jack yes 
Hold yes 
Inline Power  
   802.3af yes 
   Cisco Inline Power yes 
Interaction Center Integration  
   Call Park yes 
   Group Pickup yes 
   Shared Line Appearances / BLA no 
   Always in yes 
   Dynamic yes 
Missed Call Indication yes 
Mute yes 
MWI yes 
NAT Support no 
Network Interface Gig E 
Proxy Capabilities  
   Backup Proxy yes 
   Outbound Proxy yes 
   RFC 3263 yes 
   DSCP yes 
Re-Invite Support yes 
Redial Button yes 
Ringer Selection yes 
RJ45 Jack for PC yes 
Signal / Audio  
   SRTP Requires firmware version or newer. 
   TCP yes 
   TLS Requires firmware version or newer. 
   UDP yes 
Speakerphone yes 
Speed Dial Buttons There is no dedicated Speed Dial button, Requires configuration of Digits 
Supported Ports  
   USB no 
Termination Character Configurable(Default - #) 
TFTP/FTP configuration Supported by Phone 
Voicemail button yes 
Volume Control yes 
Web server Configuration yes 
* Refer to the Install and Configuration doc for further information


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Daly City, CA 94014
Call: +1 888.GENESYS

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