Microsoft Patches

Tested Microsoft Patches

The following search engine allows you to check the status of Microsoft updates. Updates marked as tested have been installed in the Testlab and appear to be compatible with the most recent releases of our software. The Testlab makes a best-effort pass of validating Microsoft updates. Testlab cannot guarantee complete compatibility and will not identify the impact of Microsoft updates on out-of-support products, or supported versions that are not updated to the most recent CIC patches/updates. We do not validate Limited Distribution Release updates, generally labeled 'hotfixes'. We rate the risk of loading generally-available updates from Microsoft as acceptable. However, best practice dictates that customers test all Microsoft updates before deploying them in a production environment.

Known issues with MS Patches
MS April 2016 Windows 10 Cumulative updates and ALL subsequent Microsoft updates include changes causeing Interaction Desktop logins to fail. fixed: 2016r2 Patch 7, 2016r3 Patch 2
MS May 10, 2016 security update and ALL subsequent MS updates contain changes which cause Interaction Desktop logins to fail. Fixed 2015r2P24, 2015r3P22,2015r4p18,2016r1p16,2016r2p7,2016r3p2and newer releases.
MS June 2016 cumulative security update and ALL subsequent MS updates and rollups contain changes that cause logins to fail on CIC releases prior to 2016r3. Refer to linked ININ KB doc for a workaround.
Windows 10 version 1607 + all subsequent cumulative updates: QoS driver installation fails. fixed: 2016r2p19,2016r3p15,2016r4p8,2017r1p3,2017r2 and later
Audio quality issues are experienced on IC servers with Microsoft Patch KB941838 when the audio path is through the IC server
MS KB3085581 causes Interaction Desktop to Crash when Skype for Business is used.
MS KB3102429 unable to export reports to PDF .
Microsoft Windows certificates causes issues for Windows 2008 R2 and Windows 7 systems 2015R3P19, 2015R4P13, 2016R1P7,2016R2P0 and later
.Net Framework 4.7.1 and Windows 10 build 1709 performance issue. Recommend miniumum of '2018-01 Cumulative Update for Windows 10 Version 1709'

Search for the status of a Microsoft Update

This search engine compares the search text to the following update properties and returns matching results:

  • Title
  • Description
  • Knowledge Base (KB) article number
  • Microsoft Security Response Center (MSRC) severity
  • Security Bulletin number

After performing a search, click on any of the results to display detailed information regarding the update. Press the Excel button to export the entire search results to Excel.

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